JAMES W. HIRSCHY

24416 Via Briones

Murrieta, CA 92562

(951) 677-0848

jhirschy@hirschy.net

 

EMPLOYMENT:

 

KAISER PERMANENTE NATIONAL HELP DESK                          Corona, California

Help Desk Analyst                                            Feb 2005 to Present

·         Provide telephone support for supported hardware.

·         Provide telephone support for supported software packages.

 

VARIOUS SCHOOL DISTRICTS           Temecula, Murrieta, Lake Elsinore, California

Substitute Teacher                                          Aug 2004 to Feb 2005

·         Grades 8 - 12 - core subjects.

·         Grades 8 - 12 - computer essentials.

 

EXPERIENCE UNLIMITED                                        Temecula, California

Sponsored by California Employment Development Department   Oct 2003 to Present

Volunteer

·         Chairman – Computer Committee.

·         Member - Executive Committee.

·         Manage computer assets and direct committee volunteers.

·         Assist with training as needed.

·         Design and implement Experience Unlimited Web Site.

     

TRINITY CHILDREN AND FAMILY SERVICES                      Whitewater, California

Mar 2001 to Oct 2003

Dean of Students  Jul 2002 to Oct 2003

·         Design and implement behavior programs for students.

·         Assign and supervise Instructional Aides and Child Care Workers.

·         Assist in curriculum development as needed.

Teacher           Sep 2001 to Jul 2002

·         Write and implement computer class lesson plans in accordance with curriculum requirements.

·         Evaluate and choose computer applications for use in the classroom.

·         Classroom setup and implementation of student incentives.

·         Grade and evaluate student work.

Child Care Worker Mar 2001 to Sep 2001

·         Direct supervision of up to 15 at risk children, ages 13 to 19, in a residential facility in home and activity environment.

·         Counsel individual children one-on-one as needed.

 

OFFICE PROFESSIONAL                                     Palm Springs, California

Independent Contractor/Service Manager                      Feb 1997 to Jul 2001

·         Set up and organize and manage in house service department.

·         Approximately 30% increase in assembly productivity and 60% reduction in repair turnaround time

·         Provide telephone and on site hardware and software technical support

·         Set up and provide in-house and on site individual and classroom training

·         Perform hardware and software product evaluation and testing.

 

INTERNATNONAL MENTAL HEALTH NETWORK, LTD.                      Poway, California

Independent Contractor                                      Nov 1995 to Apr 2001

 

COMPUTER DOCTOR/FUTURE TECHNOLOGIES SUPPORT               San Marcos, California

Service Manager/Trainer                                     Jul 1994 to Mar 1997

 

SYSTEMS DESIGN COMPUTERS                                   Encinitas, California

Computer Technician.                                        Jul 1993 to Nov 1993

 

STAC ELECTRONICS                                            Carlsbad, California

Call Center/Training                                        Oct 1992 to Jul 1993

 

MP SYSTEMS, CORPORATE HEADQUARTERS                      San Clemente, California

Distributor RMA Computer Technician                         Apr 1990 to Jun 1992

 

CATHERINE MCAULEY HEALTH CENTER                             Ann Arbor, Michigan

Microcomputer Specialist/Trainer                            Aug 1988 to Oct 1989

 

J & J COMPUTER                                                  Adrian, Michigan

Owner                                                       Feb 1988 to Nov 1989

 

SHERWOOD COMPUTER & PERIPHERAL REPAIR, INC.                 Ann Arbor, Michigan

Production/Repair Manager                                   Apr 1986 to May 1988

 

UNITED STATES ARMY

AIR TRAFFIC CONTROL (ATC):                                  Sep 1965 to Oct 1985

·         1966  to 1985: AIR Traffic Controller

·         1972  to 1985: Shift Supervisor

·         1972  to 1984: Training Supervisor

·         1973  to 1985: Facility Chief

·         1975  to 1975: ATC School Instructor

·         1978  to 1986: FAA Facility Rating Examiner

·         1980  to 1985: ATC Specialist Examiner

 

EDUCATION:

 

NATIONAL UNIVERSITY                                                     May 2004

      Bachelor of Science                           Computer Information Systems

 

NATIONAL UNIVERSITY                                                    July 2005

      Master of Science                                 Instructional Technology